Every business needs IT support, but not every business needs the same kind. TechCED offers three models so you can match cost to risk.
Break/fix
You pay per transaction with a next-day response. It keeps monthly fixed costs low and suits small offices with few critical systems.
Mixed
Some services on demand and others under a maintenance agreement. This works well when a few systems, such as your network or security cameras, cannot afford downtime but the rest can wait.
Maintenance contract
A monthly fee per device buys the highest service level, with resolution times written into the contract. It suits businesses where an hour of downtime costs real money.
Many companies start with break/fix and move to a contract as their equipment and team grow.